Privacy Policy

Last updated: October 28, 2026

Vyora ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, place an order, or interact with our services.

By using our website, you acknowledge that your information may be handled as described in this Privacy Policy, subject to applicable law.

1. Information We Collect

We may collect the following categories of personal information:

Personal and Contact Information

• Name

• Billing and shipping address

• Email address

• Phone number, if provided

Order and Transaction Information

• Products purchased

• Order history

• Payment status and transaction details

• Refunds, returns, and customer service records

Payment Information

Payments are processed through third-party payment providers. We may receive limited transaction information necessary to confirm and manage your order. We do not necessarily receive or store full payment card details.

Technical and Device Information

When you visit our website, we may automatically collect information such as your IP address, browser type, device information, time zone, pages visited, and interactions with our website.

Cookies and Similar Technologies

We may use cookies, pixels, and similar technologies to operate our website, remember preferences, understand website usage, improve performance, and support advertising where permitted by law.

2. How We Use Your Information

We may use your personal information to:

• Process, fulfill, and deliver orders.

• Process payments, refunds, and returns.

• Communicate with you about orders, shipping, and customer support.

• Respond to questions and resolve disputes.

• Improve our website, products, and customer experience.

• Detect, investigate, and prevent fraud or unauthorized activity.

• Comply with legal, tax, accounting, and regulatory obligations.

• Send marketing communications where permitted by law and, when required, with your consent.

• Measure the effectiveness of advertising and marketing campaigns, subject to applicable privacy and consent requirements.

3. How We Share Your Information

We may share personal information with third parties when necessary to operate our business, including:

• Shopify: Our e-commerce platform and related services.

• Payment providers: To process transactions securely.

• Shipping and fulfillment providers: To deliver orders and manage returns.

• Website analytics providers: To understand website traffic and improve performance.

• Advertising and marketing partners: To measure campaigns or deliver relevant advertising where permitted.

• Customer support and technology providers: To help us communicate with customers and operate our services.

• Legal and regulatory authorities: When required by law or when reasonably necessary to protect our rights, customers, or business.

We do not sell personal information for money. Certain data sharing for targeted advertising or cross-context behavioral advertising may be considered a "sale" or "sharing" under some privacy laws. Where applicable, we will honor relevant opt-out rights.

4. Shopify and Third-Party Services

Our store is hosted on Shopify, which provides the e-commerce infrastructure used to operate our website. Information collected through our store may be processed by Shopify and other service providers to facilitate transactions and related services.

Third-party services may have their own privacy policies and practices. We encourage you to review their policies when interacting with their services.

5. Cookies and Advertising Technologies

We may use essential cookies to enable core website functionality, such as shopping carts and checkout.

Other cookies and similar technologies may be used for analytics, personalization, and advertising, depending on the tools enabled on our store and your privacy choices.

Where required by law, we will request consent before using non-essential cookies or similar technologies. You may also manage cookies through your browser settings, although disabling certain cookies may affect website functionality.

6. Data Retention

We retain personal information for as long as reasonably necessary to fulfill orders, provide customer support, maintain business and financial records, resolve disputes, prevent fraud, and comply with legal obligations.

Retention periods depend on the type of information and the purpose for which it was collected. When information is no longer required, we will take reasonable steps to delete it or anonymize it, subject to applicable law.

7. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

• Request access to the personal information we hold about you.

• Request correction of inaccurate information.

• Request deletion of certain personal information.

• Request a copy of your information in a portable format.

• Object to or restrict certain processing activities.

• Withdraw consent where processing is based on consent.

• Opt out of certain targeted advertising or data-sharing practices.

• Lodge a complaint with a relevant data protection authority.

To exercise an applicable right, contact us at support@vyorastore.com. We may need to verify your identity before processing your request.

We will respond within the timeframes required by applicable law.

8. Marketing Communications

If you subscribe to our marketing communications, we may send you updates, offers, and promotional messages where permitted by law.

You can unsubscribe from marketing emails at any time by using the unsubscribe link included in the message. Even if you opt out of marketing communications, we may still send essential transactional messages related to your orders or account.

9. International Data Transfers

Your personal information may be processed or stored in countries other than the country in which you reside, depending on the location of Shopify and our service providers.

Where required by law, we will implement appropriate safeguards for international transfers of personal information.

10. Data Security

We use reasonable technical and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security.

11. Children's Privacy

Our website is not intended for children who are below the age at which they can independently provide consent under applicable law. We do not knowingly collect personal information from children in violation of applicable legal requirements.

If you believe a child has provided us with personal information unlawfully, please contact us so we can review the matter and take appropriate action.

12. Do Not Track and Global Privacy Controls

Some browsers offer privacy signals, including Global Privacy Control (GPC), that communicate a user's privacy preferences.

Where required by applicable law, we will honor recognized opt-out preference signals for the relevant data processing activities.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or business operations.

Any updated version will be published on this page with a revised "Last updated" date. We encourage you to review this policy periodically.

14. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Store Name: Vyora
Email: support@vyorastore.com

Business Address: To be provided by the store owner.

We will review and respond to privacy-related inquiries in accordance with applicable law.